Digital Branding Package – Newsletter Email, Email Signature

FAQ

1. How does it work?
   Once you finish your purchase and completed the brief, our designers will begin researching for possible designs based on the information you provided. We will create two design mockups for you on a PSD file from which you would choose.From the two mockups, you would have to choose one design study and provide additional feedback. We would then have several rounds of revisions based on that study to guarantee that you get exactly the design that you want. Once everything is finalised, we would then code the design and create the final HTML document which would then be uploaded to the dashboard and sent to you.
2. What is the finished product?
   A cross-platform compatible, mobile-responsive HTML file will be provided as the finished product at the end of the package. This HTML file is tested and compatible with all major email clients. Image splices and PSDs would also be provided.
3. How long does the process take?
   Our normal process with an average 1 or 2 revision would take approximately 10 days from the submission of the brief. This set time will be longer based on the number of revisions.
4. How does unlimited revisions work?
   This means that we would execute requests for revisions as long as the product is not yet finalised and the changes are properly deemed as revision. Any work that would take us more than an hour to execute or would have to be a change on the foundation of the design or would involve a total overhaul of the design would not be considered any more as a revision.
5. Can you use ‘X’ font and ‘X’ images in your design?
   Yes, of course, if you provide it.
   Our designers can use any fonts or images you want to be included in the design as long as you provide it either through the brief or directly through your Project Manager. Please note that fonts and images you provide us must be owned by you or at least licensed to you. Unless there are specific fonts requested or provided, we will only use standard system fonts or free fonts that do not have copyright.